First 10 Minutes
- Call child’s cell phone (if available)
- If student does not answer cell phone and cannot be located, contact program administrator immediately
- Program administrator enlists help of other program adults to begin search of typical areas children may go, speak to close friends within program, etc.
- Program administrator calls University of Michigan Division of Public Safety and Security (DPSS) at 3-1131
- Program administrator considers contacting parents (will depend on location and length
of absence)
Next 10 Minutes
- Director calls additional staff or faculty needed to aide in the search
- Call child’s cell phone every 10 minutes
- Continuously update parents with any new developments
- All parties work together in keeping each other updated so that if the incident escalates, all necessary university officials have been notified
- The Director of Conference Services will alert anyone who needs to be apprised of the incident
– Risk Management Services
– Communication officer
– Associate Director of Housing
- When the child has been located:
- Assess the child’s needs and/or behavior, as every incident is different and could be very traumatic
- Follow emergency procedures that are in place and utilize any university personnel that could help
- Program administrator determines any discipline or reprimands
- Complete an incident report
- Explore lessons learned and implement changes as needed
