First 10 Minutes

• Call child’s cell phone (if available)
• If student does not answer cell phone and cannot be located, contact program administrator immediately
• Program administrator enlists help of other program adults to begin search of typical areas children may go, speak to close friends within program, etc.
• Program administrator calls University of Michigan Division of Public Safety and Security (DPSS) at 3-1131
• Program administrator considers contacting parents (will depend on location and length
  of absence)

Next 10 Minutes

• Director calls additional staff or faculty needed to aide in the search
• Call child’s cell phone every 10 minutes
• Continuously update parents with any new developments
• All parties work together in keeping each other updated so that if the incident escalates, all necessary university officials have been notified
• The Director of Conference Services will alert anyone who needs to be apprised of the incident
  – Risk Management Services
  – Communication officer
  – Associate Director of Housing

• When the child has been located:
  • Assess the child’s needs and/or behavior, as every incident is different and could be very traumatic
  • Follow emergency procedures that are in place and utilize any university personnel that could help
  • Program administrator determines any discipline or reprimands
  • Complete an incident report
  • Explore lessons learned and implement changes as needed